Cancellations and Refunds Policy
At A9 Ambulance Service we value your trust and strive to provide the best services with transparency. Below are the details of our Cancellations and Refunds Policy, designed to address your concerns in a fair and efficient manner.
1. Cancellations Policy
We understand that plans can change unexpectedly. Here’s how our cancellation process works:
Cancellation Requests
- Cancellations must be communicated to us as soon as possible via phone or email.
- Please provide your booking details, such as booking ID, name, and contact information, when requesting a cancellation.
Cancellation Charges
- Before Dispatch: If the cancellation is made before the ambulance or service is dispatched, a full refund will be provided.
- After Dispatch: If the ambulance has already been dispatched, a cancellation fee may apply to cover transportation and operational costs.
- Dead Body Freezer Box Rentals: Cancellations made after delivery will incur a service fee based on the rental duration.
2. Refunds Policy
We aim to process all eligible refunds promptly and ensure a hassle-free experience.
Refund Eligibility
- Refunds are applicable for services canceled before dispatch or for errors on our part.
- In cases where services were delayed or unsatisfactory, refunds may be granted upon review.
Refund Process
- Refund requests must be submitted within 7 days of cancellation or service completion.
- Refunds will be processed via the original payment method within 7-10 business days.
3. Non-Refundable Cases
- Cancellations made after the service has been completed.
- Failure to provide accurate booking details or documentation required for processing the service.
- Delays caused by unforeseen circumstances (e.g., traffic or weather conditions) beyond our control.
Contact Us for Assistance
If you have any questions or require assistance with cancellations or refunds, feel free to reach out to our support team:
📞 Contact Number: 9937108108
📧 Email:
🌐 Website: https://www.ambulanceservicesinhyderabad.in
💙 Your Satisfaction is Our Priority
We are committed to ensuring a smooth and reliable experience. Thank you for choosing [Your Company Name] for your medical transportation needs.